Affiliation:
1. Technical University of Ambato, Ecuador
Abstract
The objective of this chapter is to propose a methodology for the measurement of value chain relational coordination of SMEs. For this purpose, the case of the measurement of relational coordination of the value chain of a small safety footwear company of Ambato, Ecuador is analyzed. The results of the analysis show that the measurement of relational coordination in the value chain of SMEs presents several challenges. Some of the challenges are the result of some characteristics of SMEs such as the lack of strategy, processes, and functions formalization. Other challenges are derived from the size and power asymmetry of chain members and the geographical distance between them. Five steps are proposed for the measurement of relational coordination of the value chain of SMEs.