Antecedents and Consequences of Work-Family Conflict in the Hospitality Industry

Abstract

Work-family conflict (WFC) is a critical issue for the hospitality industry. Many hospitality employees face the challenges posed by WFC. Therefore, this chapter aims to examine the antecedents and consequences of WFC in the hospitality industry. In this context, the study consists of three main parts. Firstly, WFC and its types are defined; secondly WFC theories are explained; and finally, the antecedents and consequences of WFC in the hospitality industry are provided through an integrative literature review. The literature review covered articles published between 2000 and 2019. Journals included in the research focus on such areas as hospitality management or management and organization. In this context, 47 studies were included in the literature review. Based on the findings, the antecedents and consequences of WFC were classified under four groups as individual, work-based, familial, and organizational. As a result, examining the nature of WFC in the scope of the hospitality industry, which is characterized by fast-paced working environment, can contribute to literature.