Affiliation:
1. Faculdade de Ciências e Tecnologia, Universidade do Algarve, Portugal
2. Instituto Politécnico de Setúbal, Portugal
Abstract
The rapid evolution of information and communication technologies (ICT) has led to changes in business processes, namely in public services or in local administration. Currently, customer expectations are focused on an incremental modernization that may imply greater mobility, cost reduction, and response times. This chapter describes a multidisciplinary and integrative approach considering the specificity of the Portuguese local administration. The proposed approach assumes of continuous improvement within the scope of integrated and sustained governance, which is based on the alignment of ICT with business. Thus, it is recommended that the contributions of the approach are the optimization of practices established in the domains of sustainability, human capital, increased productivity, optimization of information security practices, and improvement of environmental quality, promoting alignment with Green IT.
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1. A Framework for the Alignment of ICT with Green IT;Advances in Science, Technology and Engineering Systems Journal;2021-03