Abstract
Organizations are applying digitalization to increasing amounts of different organizational processes. The procurement sector is also changing and actively seeking better ways to enhance performance such as the automation of workflow processes, for example, robotic process automation (RPA). To meet this clear demand, the automation of workflow processes in organizations has been a rising trend during the past few years. The author analyzes the potential of RPA along with the cognitive technologies robotic cognitive automation-based (RCA) value creation through knowledge work digitalization in the procurement sector.
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