A Review of Trust and Security Concerns in Cloud Computing Adoption Intention in the Higher Education Sector

Abstract

One of the dynamic and emerging technologies is cloud computing, which provides a supporting spectrum for applications, especially in the education sector. The increasing use of this versatile technology is due to its low cost, resource pooling, and rapid elasticity features. These amazing features act as an innovative driver of success for the organization. The deployment of cloud is done in various applications of enterprise resource planning (ERP), customer relationship management (CRM) applications, supply chain management applications (SCM), medical applications, education sector, and mobile applications. But the two major challenge for the successful deployment of the cloud is the trust of the customer and the secure network of the cloud for the integrity of the customer data. This chapter tries to explore the various concepts of cloud computing technology from technical and service point-of-view. Various opportunities using cloud computing are underlined. Along with that, the emphasis is on the major two challenges of cloud computing in terms of trust and security