Emotions and Digital Delivery Platforms

Abstract

From the global spread of the infectious disease COVID-19, in Argentina as in other states worldwide, health measures, social emergency, economic and public order measures were taken. One of the main and earliest measures of social order in the face of this disease was the delimitation of a period of population isolation, known as preventive and obligatory social isolation. The compulsory social isolation generated unprecedented growth in the demand for services to the platform economies in Argentina in general and in Buenos Aires in particular, causing the platform delivery activity to be conceived as an essential activity. The purpose of the writing is to explore the configuration of a certain politics of sensibilities that is used as a reproduction transport by digital delivery platforms in the city of Buenos Aires, during the isolation that the COVID-19 pandemic led to. From a process of digital ethnography, the main web pages and applications for smartphones of the firms are registered to problematize the information built from the notions of platform and politics of sensibilities.