Determinants of Smart Digital Infrastructure Diffusion for Urban Public Services-Reference-Cited by-同舟云学术

Determinants of Smart Digital Infrastructure Diffusion for Urban Public Services

Published:2022-01-28 Issue:6 Volume:29 Page:1-27
ISSN:1062-7375
Container-title:Journal of Global Information Management
language:ng
Short-container-title:

Author:

Choudhuri Bhaskar¹,Srivastava Praveen Ranjan¹^ORCID,Gupta Shivam²^ORCID,Kumar Ajay³^ORCID,Bag Surajit⁴^ORCID

Affiliation:

1. Indian Institute of Management, Rohtak, India

2. NEOMA Business School, France

3. EMLYON Business School, France

4. Rabat Business School, International University of Rabat, Morocco

Abstract

Government of India’s ‘Digital India’ initiative intends to build robust digital ecosystem that fosters innovation & entrepreneurship enabling better citizen service & citizen empowerment. Digitization in India involves geo-demographic & socio-economic dependency, choice of smart technologies undergoing rapid innovation, strategic roll-out planning & flawless implementation as prerequisite of technology diffusion & benefit realization. This study identifies technical & non-technical determinants of smart digital framework roll out that can accelerate digital diffusion in urban public services in India. This study follows inductive exploratory method, combining grounded theory & text mining for primary data analysis. Study reveals digitization is an ecosystem of private & public enterprises and citizen participation, identifies integrated use analytics & IoT can enable connected smart city, whereas technology cost, digital literacy & sustainable innovation as non-technological determinant towards resilient urban digital infrastructure in India.

Publisher

IGI Global

Subject

Information Systems and Management,Management Science and Operations Research,Strategy and Management,Computer Science Applications,Business and International Management

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