Organizational Capability Readiness Towards Business Intelligence Implementation

Abstract

Business intelligence (BI) has widely been recognized due to its growing applications in improving the decision-making support. The growing trend of BI applications necessitates a study on organizational capability readiness which offers significant effects in BI implementations. However, a limited number of studies focused on issues related to organizational capability readiness for BI implementations. Therefore, this study aims to analyze and explore an integrated view of literature in relation to organizational capability readiness for BI implementations. A qualitative content analysis of relevant sample articles was conducted for exploring the thematic understanding on organizational capability readiness for BI implementations. The main findings of this review study are classified in two categories, i.e., readiness of managerial proficiency and readiness of IS-led environment. The first category “readiness of managerial proficiency” integrates several factors such as the readiness of awareness, commitment, and absorptive capacity. The second category “readiness of IS-led environment” integrates the readiness of technological support, personnel capability, and data quality management. The findings of this review study would significantly contribute to the researchers and practitioners for the sustainable development of BI implementation in business.