Affiliation:
1. University of Wollongong in Dubai, UAE
Abstract
Quality awards have been widely used by organizations to improve the internal quality as well as to gain recognition and reputation for their products and services. This case illustrates a case of Dubai quality award. Through the 22 years of history of excellence, the Dubai quality award has inspired organizations towards a journey of excellence. The case illustrates the Dubai quality award structure and illustrates the good practices of winners.
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