Affiliation:
1. University of Sarajevo, Bosnia and Herzegovina
Abstract
Considering the expectations of customers on service and information availability 24x7, complete operations suspension in case of adverse events is not an option. Modern businesses have become dependent on their information systems (IS) whose incidents and failures can highly affect business operations. Ensuring continuity in IS is related to the reliable delivery information. In order to lower the negative impact of IS incidents, organizations should get prepared for them. Business continuity management (BCM) is a holistic management approach whose aim is to identify, prevent or mitigate operational risks. BCM consists of business continuity planning (BCP), contingency planning (CP) and disaster recovery planning (DRP). BCP defines the strategies that organizations should implement in order to ensure their survival when a crisis event occurs. The aim of this paper is to identify the relevant elements of continuity in IS.
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