Abstract
This chapter explores the key elements of successful coaching by applying these key coaching elements across the institution. The goal is to help institutions explore and apply coaching-based solutions in different contexts and across different issues, challenges, and obstacles throughout the institution. This chapter also evaluates the key components of a highly successful coaching program that may be appropriate for solving retention problems or tackling retention issues through interventions other than coaching. Or put another way, what can a highly successful coaching program teach other student facing departments across the institution that might be effective in engaging and retaining students? Finally, this chapter provides recommendations based on Chapters, 2, 3, and 4 and from personal experience about what elements of highly impactful coaching are going to be difficult to develop or nurture within conventional university campus operations and departments. Or conversely, what elements of highly successful coaching are more likely to be better developed and more supported by an outsourced coaching provider?
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