Organizational Metaphors and the Evaluation of Higher Education Programs, Management Practices, and Change Processes

Abstract

Utilizing a conceptual framework based on Morgan's (1998) organizational metaphors, this chapter reports on a qualitative study conducted with faculty members to evaluate their experience of a new program and influence change processes in a teacher-training higher educational institution in Abu Dhabi, UAE, during a period of major educational restructuring. With respect to metaphors generated in response to overall perceptions of organizational dynamics, management practices, and change processes, the study demonstrates tensions surrounding access to channels of communication and decision making within the local educational context; however, no overt concerns on culture shock are found. Moreover, many metaphors are consistent with Morgan's original constructs, whereas a number are unique to the localized context. Organizational metaphors may thus be used as a feedback mechanism to guide systemic decision making around change initiatives within this institution, and to stimulate management research in this region and other higher educational settings.