Political and Cultural Issues in Digital Public Administration

Abstract

Political and cultural aspects of digital public undertakings in developing countries are often neglected as more emphasis is placed on the technological components. The mutual impact between political or cultural issues and emerging trends such as cloud computing and social networks exacerbate the problem. This chapter analyzes political and cultural issues which have a significant impact on digital public administration and e-government initiatives in developing countries, also taking into consideration the emerging tendencies and technologies. It combines theory and practice, including studies that demonstrate different political or cultural issues involved in the digital undertakings in these countries, examples from different contexts and nations, and a case study from Turkey. The chapter starts with examples of different political issues, analyzing and summarizing some of the most relevant of these issues, including existing literature related to each subject. It continues with cultural issues. The subsequent section contains a discussion of how political and cultural issues relate to the tendencies of the Information and Communication Technologies (ICTs) sector, and why this context is important for digital initiatives in developing countries, as an initial guide to existing and future challenges. The chapter ends with the case of Turkey, which demonstrates political and cultural issues faced on both national and regional levels, in the context of digital public administration and emerging trends in ICTs.