Luxury via E-Commerce

Author:

Maheshkar Chandan1

Affiliation:

1. University of Indore, Indore, India

Abstract

Internet has presented a new outlook of a commercial phenomenon and customer preferences. Regularly increasing customer traffic on the web and increased turnovers of web-shops impel the companies dealing in luxuries to think about their endeavors. Internet adoption and continuous increasing e-shops motivates customers to move towards purchasing of luxury products from web-shops; but, it is still facing some structural difficulties such as security, originality of products, genuineness of a web-shop and others. In case of luxury products, most of customers prefer purchasing from physical stores after assuring the self. They don't want to buy every luxury product from e-shops even they have previous experience of buying luxuries online. Prices offered by e-shops are also put forward a cause for online purchase of luxury products. Therefore, this study has attempted to enlighten the factors associated with luxury, issues faced by luxury customers, and perceptions they have for e-commerce.

Publisher

IGI Global

Reference40 articles.

1. Ablett, J., Baijal, A., Beinhocker, E., Bose, A., Farrel, D., Gersch, U., . . . Gupta, S. (2007). The bird of gold: The rise of India’s consumer market. San Francisco: McKinsey Global Institute. Retrieved from http://www.mckinsey.com/global-themes/asia-pacific/the-bird-of-gold

2. Abrams research. (2011). Social Media Guide for Luxury Brands. Retrieved from http://www.abramsresearch.com/static/guides-whitepapers/ARSM_Guide_Lux.pdf

3. Abrams research. (2012/13). Social Media Guide-Luxury. Retrieved from http://www.abramsresearch.com/static/guides-whitepapers/ARLuxGuide13.pdf

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