Knowledge Management in Support of Enterprise Risk Management

Abstract

This chapter examines possible relationships between knowledge management constructs related to knowledge sharing and two risk management concepts: perceived quality of risk control and perceived value of enterprise risk management. From a literature review, relationships with eight knowledge management variables covering people, process, and technology aspects were hypothesized. The results showed that the perceived quality of risk control is significantly associated with four knowledge management variables: perceived quality of risk knowledge sharing, perceived quality of communication among people, web channel functionality, and risk management information system functionality. However, the relationships of the knowledge management variables to the perceived value of enterprise risk management are not significant. The authors conclude that better knowledge management is associated with better risk control, but that more effort needs to be made to break down organizational silos in order to support true enterprise risk management.