Information Technology and Communication Management in Supply Chain Management

Abstract

Information Management policies must be provided, according to various SCM studies. Companies that need to operate in an integrated form, have in common the necessity that these policies must be communicated, in an efficient way, to everyone involved in strategic decisions to allow effective decision-making. In addition to that, it is of utmost importance to try to understand the customer's values, thought data prospected on the market. Then, Information Management must be done in order to efficiently apply them in the day-by-day of the organizations. This chapter explores information management in SCMs.