UX Challenges and Best Practices in Designing Web and Mobile Solutions

Abstract

The design of web and mobile applications is one of the most challenging fields of the current information technology landscape. Increasingly, companies intend to have a strong presence in the information society, which allows them to advertise their products, services, make online business, interact with customers, among others. However, the development and design of web and mobile solutions have numerous challenges and best practices that should be known and applied. In this chapter, the authors adopt a qualitative methodology based on multiple case studies that allow them to identify a total of six challenges and best practices that are later confronted and compared with the recent findings on the coverage of the topic.