Affiliation:
1. Technical University of Košice, Slovakia
Abstract
One assumption of success is definitely strategic thinking, knowledge of methods, practices and recommendations how to achieve success. Performance measurement and management presents subject of constant discussions of academics and practitioners looking for a solution to create management tool that supports continuous improvement of performance evaluation of business processes. It is characterized by two key insights into functioning of the company, i.e. financial view when owner expected appreciation of investments and increasing of company value and viewing business as a socio-economic system, mainly as a complex network of internal and external relations, which should also be managed with balance. The purpose of the chapter is to provide an overview of approaches to management and measurement of business performance according to the experts' views presented in the literature. Part of the chapter is also selected results of realized researches, orientated to the management and measurement of performance of Slovakian and foreign companies with emphasis to changes of used means.