Affiliation:
1. Minimax Consultores, Venezuela
Abstract
This chapter relates some social aspects, such as playfulness, customer service, and citizen safety with one of the simplest multicriteria techniques to implement, matrixes of weighing (MOW, matrices de ponderación [MDP]). Taking as starting point the work matrixes of weighing and catastrophes, a brief review is made of the MOW, highlighting new applications of the same, as well as new concepts that have emerged from its use. The objective of this work will be to present some applications of the matrixes of weighing, while explaining what they are and how they apply, the multilayer matrix of weighing with multiplicative factors (ML-MOWwMf). To achieve this general objective and secondary objectives, this chapter will make use of the integrated-adaptable methodology for the development of decision support system (IAMDSS [MIASAD])
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