A Web-Based System for Supply Chain Collaboration to Enhance Agility and Flexibility

Abstract

Recently, enterprises have increased their competitiveness through supply chain collaboration to efficiently allocate resources using the internet. However, supply chain collaboration usually fails because information is usually confidential. Many studies have discussed strategies of supply chain collaboration via internet but only a few of the strategies can be implemented in practice. Therefore, this research builds an information exchange platform to share production and inventory information over internet to ensure on-time delivery. This platform is implemented in a panel manufacturing company and 10% on-time delivery increase with 2% quality improvement after adapting this system. This result demonstrates the usefulness of using online platform to immediately share information will improve one-time delivery and quality assurance.