Affiliation:
1. University of Ottawa, Canada & John Moores Liverpool University, UK
Abstract
The case for 21st century government success continues unabated; impatient stakeholders are more demanding; people, process, and content are profoundly impacted; opportunity is rampant, but so is risk and complexity; still, transformational e-government looks to leadership, integration, change, and innovation through enhanced project management. This chapter builds upon previous publications. There is another dimension to the transformational e-government navigation toolkit that coalesces with enhanced project management and creates a multi-dimensional approach to transformation; it is existential change leadership that focuses on human mindset behavior along with critical leadership, integration, change, and innovation.