Contribution of IT-Based Logistics Solutions to Sustainable Logistics Management

Abstract

This chapter deals with the development of a model to assess the contribution of IT-based logistics solutions to sustainable logistics management. After introducing and explaining the pertinent concepts logistics management, IT-based logistics solutions and sustainability, certain conflict areas between IT and sustainability are discussed to gather relevant insights for the development of the assessment model. The balanced scorecard approach and the concept of maturity models are the main additions to determine the assessment model. The assessment model is embraced by a procedure model which includes guiding principles and success factors to look at before the assessment is executed and methods for navigating within the maturity model, managerial implications and aspects concerning the strategic alignment as subsequent discussion points. The chapter concludes with an outlook into further research and practical application as well as a conclusion.