E-Government in Vietnam

Author:

Khanh Ngo Tan Vu1,Danh Ma Thanh2,Gim Gwangyong3

Affiliation:

1. Tien Giang University, Vietnam

2. Department of Risk Management, Toppion Group, Vietnam

3. Soongsil University, South Korea

Abstract

Electronic government (e-government) has established as an effective mechanism for increasing government productivity and efficiency and a key enabler of citizen- centric services. Despite the considerable investment of the Government of Vietnam in e-government, the outcomes of it are still far below the expectation. This paper aims also to assess the current situation of e-government in Vietnam and to investigate the reasons for the modest results of it. Different indicator groups for the measurement of e-government will be applied to access the status of each dimension of e-government as well as the overall performance of e-government in general. The challenges and issues of implementing e-Government systems will also be relevant to implementing ICTs to build systems to support e-governance.

Publisher

IGI Global

Reference29 articles.

1. ADB. (2002). Report and recommendation of the president to the board of directors on a proposed loan program cluster, phase I of the proposed program loan and technical assistance grants to the Social Republic of Vietnam to support implementation of the public administration reform master program in Vietnam.

2. ADB. (2011). Vietnam’s Poverty Reduction, Development: A Regional Success Story.

3. Government of Vietnam (GOV). (2003). Decision 169/2003/QD-TT approving the project to reform management modalities and modernize public office in the state administrative system phase I (2003-2005).

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