Ethical Negotiations

Author:

Espinoza Francisco A1,Velasco Norma E1

Affiliation:

1. ITESM, Monterrey, Mexico

Abstract

Negotiators assess the trust-worthiness of their counterparts in a variety of ways. One way is to define the integrity of a negotiation by how much buyers or sellers can be trusted: “Are they lying? Do they overpromise or under-deliver?” Despite this initial assessment, negotiators cannot accurately predict business outcomes, such as actual risks, quality or satisfaction with end products/services. Therefore, trust is a key element to facilitate the negotiation process in the early stages of deliberation. In this chapter, we will explore the application of ethical values as a trust-building formula to aid in international negotiations. Furthermore, we propose a role-based, trust-building, ethical approach tailored to the negotiator's needs. Only within an ethical framework, can trust become the cornerstone of a relationship that will genuinely service both negotiating parties and society.

Publisher

IGI Global

Subject

Psychiatry and Mental health,Neuropsychology and Physiological Psychology

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3. Ellis, R. (2015). The scorpion and the frog: A tale of modern capitalism. Forbes. Retrieved from https://www.forbes.com/sites/ryanellis/2015/04/24/the-scorpion-and-the-frog-a-tale-of-modern-capitalism/

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