Exploring Organizational Behavior and Workplace Diversity in Healthcare

Abstract

Overlook hospital is facing major impacts that include (1) the minority nursing workforce is 4 percent, while the minority patient representation is 39%, (2) the hospital supply chain does not have one minority vendor, (3) 85 percent of minority nurses are dissatisfied with the work culture and job advancement opportunities, and (4) the hospital does not have a diversity and inclusion strategy. The hospital has experienced a series of community protests against the lack of diversity and discrimination at the hospital. The focus of is study is an exploration of diversity and inclusion in a hospital setting. An action research approach used included fact-finding interviews, barrier analysis, company policy assessments, content analysis of the problem in the literature, and recommendations based on the amalgamation of the triangulated data.