A Systemic Framework for Facilitating Better Client-Developer Collaboration in Complex Projects-Reference-Cited by-同舟云学术

A Systemic Framework for Facilitating Better Client-Developer Collaboration in Complex Projects

Published:2020-01 Issue:1 Volume:13 Page:46-60
ISSN:1935-570X
Container-title:International Journal of Information Technologies and Systems Approach
language:en
Short-container-title:

Author:

Wing Jeanette Wendy¹,Petkov Doncho²,Andrew Theo N¹

Affiliation:

1. Durban University of Technology, Durban, South Africa

2. Eastern Connecticut State University, Windham, USA

Abstract

The article presents a framework for facilitating better collaboration between clients and developers in software requirements formulation. A mix of systems methods from soft systems methodology, critical systems heuristics and the work system method is justified through the principles of critical systems practice. It is particularly relevant for project contexts characterized by diversity of stakeholder values and significant complexity. The contribution of the article for the field of Information Systems is in the proposal of a systemic framework for promoting organizational learning about software requirements formulation. From a practical point of view it reduces the complexity of using systems thinking in software development as the selected methods are simpler to use than the whole system methodologies to which they belong.

Publisher

IGI Global

Subject

General Computer Science

Reference32 articles.

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2. Alter, S. (2009). Project Collaboration, not just User Participation. In Proceedings ofAmericas Conference on Information Systems. San Francisco, CA, August 6-9. 1-12. Academic Press.

3. A Work System Front End for Object-Oriented Analysis and Design

4. A systematic review on the relationship between user involvement and system success