The Impact of E-Commerce Customer Relationship Management in Business-to-Consumer E-Commerce-Reference-Cited by-同舟云学术

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The Impact of E-Commerce Customer Relationship Management in Business-to-Consumer E-Commerce

Published:2008-10 Issue:4 Volume:6 Page:30-46
ISSN:1539-2937
Container-title:Journal of Electronic Commerce in Organizations
language:en
Short-container-title:

Author:

Ratnasingam Pauline¹

Affiliation:

1. University of Central Missouri, USA

Publisher

IGI Global

Subject

Marketing,Strategy and Management,Computer Networks and Communications,Computer Science Applications

Cited by 9 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. The effect of presentation, product availability and ease upon transaction reliability for online food delivery aggregator applications – moderated mediated model;Journal of Foodservice Business Research;2020-05-12

2. Web-Enabled Business in SMEs in Less Developed Regions;IFAC-PapersOnLine;2019

3. An Exploratory Study on Small Business Website Creation and Usage;Journal of Electronic Commerce in Organizations;2015-01

4. Supporting the Internet as a Platform for International Trade: Opportunities for Small and Medium-Sized Enterprises and Developing Countries;SSRN Electronic Journal;2014

5. Megatrends in Electronic Business;Modern Entrepreneurship and E-Business Innovations;2013

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