Website Usability-Reference-Cited by-同舟云学术

Website Usability

Published:2014-04 Issue:2 Volume:3 Page:1-20
ISSN:2155-6261
Container-title:International Journal of Wireless Networks and Broadband Technologies
language:en
Short-container-title:

Author:

Falk Louis K.¹,Sockel Hy²,Chen Kuanchin³

Affiliation:

1. University of Texas at Brownsville, Brownsville, TX, USA

2. DIKW Management Group, Cleveland, OH, USA

3. Department of Business Information Systems, Western Michigan University, Kalamazoo, MI, USA

Abstract

The original conceptualization of usability was ease of use, this was later expanded into a multi-dimensional construct in ISO standards and usability literature. Such an expansion is seen as an improvement, since cross-study comparison or benchmarking cannot objectively be done without a common set of usability components being defined. The current issue lies in how these components are operationalized, measured and validated. Although ISO standards ties usability to contextual situations, recent research has started to also recognize psychographic and demographic variations within the same context. The purpose of this study is to review web site usability as it relates to ISO standards (more specifically ISO 9126, ISO 9241 and ISO/IEC 25010) and existing usability studies. Implications for researchers and practitioners are provided.

Publisher

IGI Global

Subject

Industrial and Manufacturing Engineering,Metals and Alloys,Strategy and Management,Mechanical Engineering

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