The Interplay between Humans and Technology

Abstract

A brief overview of how computers, more specifically ICT, have changed over the past half a century is presented. Decades ago, when Gunilla Bradley began investigating the use of computer systems from a psychosocial perspective, ICT was used predominantly in the work environment, particularly for data capturing. Systems were designed for the workplace. Since then computer technology has changed significantly expanding to private and social use as well as for entertainment and communication. This chapter is about the history and development of ICT of which Bradley was a part. Now, at the end of her career, ICT will move beyond social aspects. The question is: what is next? - especially as workplace metaphors are still used for interface design. I propose that the human aspect should be the next dominant focus of attention, which implies a redesign of systems in order to reduce task load, effort and stress. This proposal is founded on a techno-utilitarian philosophy.