Retaining IT Professionals

Abstract

Retaining talent is one of the most important issues that HR Managers must address. This chapter discusses the retention practices model applied by IT. In accordance with the model developed by Julia Naggiar in 2001, it analyses six best practices: orientation, training, career development, motivation, compensation, feedback, and evaluation. Additionally, because of their importance, it also deals with turnover rate implications. To find the best retention practices for IT professionals, these variables have been evaluated in an investigation carried out with Latin-American IT professionals and HR Managers to find out which practices IT professionals consider paramount in retaining talent.