Improving Direction-Giving Through Utilization of an RFID-Enabled Kiosk

Abstract

This paper presents an RFID-enabled module for an electronic kiosk physical user interface which provides personalized information retrieval. The system builds on research in direction-giving by streamlining the process of the direction-giving phase and minimizing the introduction and closure phases, thereby providing the user with a quicker transaction for personalized information. The RFID technology also provides potential for greater security and privacy for the user of the kiosk system as compared to traditional magnetic strip methods. The developed RFID-enabled system is built on top of a current production informational kiosk utilized for a building directory, which was used for initial testing and evaluation.