Sharing Work Practice in the Distributed Organization

Abstract

Organizations today are looking for new ways to support knowledge-sharing and learning activities among their employees by the use of IT. The case describes how inspectors share their work experiences, reflect upon them, and learn from each other at a distance by using stories, pictures, and documents, which is made possible by the GoToMeeting™ tool. In this case the GoToMeeting™ tool supports learning activities across geographical and organizational boundaries and contributes to efficient conditions for sharing inspection practices. The issues covered are learning activities facilitated by IT as well as the limitations of the tool in use.