Impact of National Culture on Business Continuity Management System Implementation

Abstract

It is increasingly evident that the concerns of business continuity management are not limited by national boundaries. Yet, very few studies have been carried out on business continuity from a cross-cultural perspective. The current paper tries to address this gap in literature by looking at a Business Continuity Management System (BCMS) implementation. The researchers examine the impact of national culture on the variables of BCMS implementation success using Hofstede’s cultural dimensions as factors. The unique aspect this study was that the researchers analyzed BCMS implementation effectiveness through the four phases of the PDCA cycle, while assessing the impact of Hofstede’s cultural dimensions.