Mobile Crowdsourcing Technology Acceptance and Engagement in Crisis Management

Abstract

The purpose of this study is to examine the determinants of the intention for the continuous acceptance and use of mobile crowdsourcing to participate in refugee crisis management. A questionnaire was developed to collect data from 389 Syrian refugees in Jordan's Za'atari camp. Smart PLS was used to analyze the data. The findings indicated that the individual and crowd performance expectancy, the social influence, and perceived risks on the individual and crowd levels have a significant influence on the intention for the continuous acceptance and engagement in mobile crowdsourcing to participate in refugee crisis management. In addition, the results revealed that cultural values of masculinity, power distance, and long-term orientation have no effect on the intention. At the same time, cultural values of collectivism and uncertainty avoidance have a significant effect.