Towards an Understanding of User Acceptance to Use Biometrics Authentication Systems in E-commerce

Author:

Harby Fahad AL1,Qahwajim Rami1,Kamala Mumtaz1

Affiliation:

1. University of Bradford, UK

Abstract

Security is an increasingly important issue for business, and with it, the need for authentication. The use of biometric systems for personal authentication is a response to the rising issue of authentication and security. As with any new technology, user acceptance is often hard to measure, thus, in this work, a study of user acceptance of a biometrics authentication system in e-commerce, such as online banking within the Saudi society, was conducted. The study examined whether Saudis are practically willing to accept this technology by involving 306 participants in a large scale laboratory experiment that actively tested a biometric authentication system in combination of a survey. The Technology Acceptance Model (TAM) was adopted as the theoretical basis to develop the research framework in which the model has proven its efficiency as a good predictor for the study’s application.

Publisher

IGI Global

Subject

Computer Science Applications,Management Information Systems

Reference67 articles.

1. Information technology (IT) in Saudi Arabia: Culture and the acceptance and use of IT

2. AL-Harby. F., et al. (2008). The feasibility of biometrics authentication in e-commerce: User acceptance. In Proceedings of the IADIS International Conference WWW/Internet, Freiburg, Germany.

3. Developing and validating an instrument for measuring user-perceived web quality

4. Alsajjan, B. (2008). Internet banking acceptance model across cultures:The case of England and Saudi Arabia. Unpublished doctoral dissertation, Brunel Business School, Brunel University, UK.

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