User Acceptance of Enterprise Resource Planning (ERP) Systems in Higher Education Institutions

Author:

Bamufleh Dalal1ORCID,Almalki Maram Abdulrahman1,Almohammadi Randa1,Alharbi Esraa1

Affiliation:

1. Yanbu University College, Saudi Arabia

Abstract

Nowadays, many higher education institutions (HEIs) replace existing computer systems with new ones to cope with the changing demands. At the top of these systems is enterprise resource planning (ERP) systems that integrate HEIs' business processes, functions, and data to improve their overall productivity and effectiveness. However, many studies on ERP adoption have shown that organizations frequently face several barriers, and the failure rate is high. This research aims to explore the factors that affect the behavioral adoption and acceptance of an ERP system in HEIs. Based on literature and authors' observations of the PeopleSoft system (ERP) implementation at Yanbu University College in Saudi Arabia (SA), a conceptual model of users' acceptance of ERP systems has been proposed. The framework is based on the unified theory of acceptance and use of technology (UTAUT) model. The study offers a theoretical contribution by extending the UTAUT model, and according to the authors' knowledge, this is the first paper to address ERP users' adoption perspective in HEIs in SA.

Publisher

IGI Global

Subject

Information Systems and Management,Computer Science Applications,Management Information Systems

Cited by 2 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. The Impact of ERP Systems on Organizational Performance;International Journal of Enterprise Information Systems;2023-09-06

2. An Empirical Study on the Information Formality Motivation, Social Influence, and Goal Commitment of Knowledge Workers;International Journal of Enterprise Information Systems;2023-03-24

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