Adoption of Mobile ERP in Educational Environment

Abstract

The objective of this research paper is to investigate the intention to use mobile ERP under the effect of computer self-efficacy and system security at a university setting. Mobile ERP, a business software that integrates core business functions into a single system, has been increasingly penetrating the ERP market with promising benefits like real-time data availability and sharing, greater productivity, and competitive advantage, but to the best of the author's knowledge, there is no study that has investigated its usage intention among a traditional-ERP organization. The updated DeLone and McLean IS success model with its three quality factors is employed in this study as a theoretical framework and extended with system security and computer self-efficacy to examine the adoption of mobile ERP as an emerging phenomenon. With a sample of 347 university students, SEM results suggest that service quality, system security, and computer self-efficacy are significant determinants of individuals' intention towards using mobile ERP.