Affiliation:
1. University of Borås, Borås, Sweden
Abstract
Consensus is an important measure for the success of any business process modeling effort. Although intensively studied in the general literature on group processes, consensus has hardly been considered in business process modeling and never seriously measured. The author defines consensus as the level of agreement of group members’ views on the process and introduce business process similarity as a proxy. The author validates the measure by comparing it to an existing self-reported measure of consensus. The author then uses this measure to inform and guide the process of modeling.
Subject
Computer Networks and Communications,Computer Science Applications
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