E-Rulemaking

Abstract

This article aims to identify the different technologies used in e-rulemaking platforms and initiatives and to assess the results from those initiatives. It aims to contribute to aid public officials responsible for the organization of such initiatives to decide what are the best practices and technologies in order to achieve the best results. A systematic literature review was carried out based on the E-Government Reference Library (EGRL) and Google Scholar, and the methodology proposed by Schlichter and Kraemmergaard (2010) was used. The set of collected articles was then analyzed in three dimensions: technologies used, supported activities and achieved results. The analysis of the several articles originated a set of recommendations that might be valuable for those considering implementing eRulemaking projects. The results point to the successful use of automatic comments processing technologies, social interaction tools and specific sites of e-rulemaking.