Research Trends on Business Process Management in Higher Education and Recommendations for Vietnam

Abstract

Business process management at universities appears to be one of the acute issues which allow universities to foster their training quality, along with significantly contributing to creating recommendation policies for the business process management to gain effectiveness. In this research, the bibliometric analysis approach is used to evaluate scientific results on publications related to research trends in business process management at universities bibliometrics in the Scopus database. 990 publications have been extracted to analyze growth trends, contributions of authors, research institutions, co-authors in research sectors, and the development of research trends. Research implications are used to suggest research trends on business process management in several developing countries, particularly case studies in Vietnam.