Affiliation:
1. Walden University, USA
2. The Florida Institute of Technology, USA
Abstract
When it comes to supply chain management, innovations and new information technologies have the potential to improve organizational supply chain resilience, enhance customer service, cut costs, reduce risks, augment quality management, enrich reliability, and advance efficiency in smart and significant ways. Demand aggregation, inventory management, logistics preparation, and supply chain threats are just a few areas that have become managed more efficiently and effectively through the use of new technologies that improve communication and information distribution throughout a firm and its network to make it both smart, efficient, and adaptive. This article explores technological innovation as a smart resiliency strategy in supply chain management through a review of the literature.