Best Practices for Managing Dispersed Teams

Author:

Cleveland Simon1ORCID,Duve Jennifer2,Maltz Julia2,McConnell Michelle2,Oonnoonny Bency2,Williams Lisa L.2

Affiliation:

1. Georgetown University, USA

2. Drexel University, USA

Abstract

Virtual teams have become increasingly common, particularly in the wake of the COVID-19 pandemic. Various industries and organizations have transitioned to working remotely, and project management is no exception. Incorporating a dispersed team into the context of international projects further affects the project implementation, creating both benefits and challenges. This study examines the topic of international project management within dispersed teams and focuses on five core challenges, including: 1) language and communication issues, 2) time zone differences, 3) sociocultural differences, 4) motivation and negotiation issues, and 5) political issues. Using the five challenges as a foundation, study authors conducted semi-structured, open-ended interviews with project managers of diverse backgrounds to shed light on their experiences. Key findings from the interviews and scholarly research were utilized to generate best practices for project managers of dispersed teams spearheading global projects.

Publisher

IGI Global

Subject

General Medicine

Reference22 articles.

1. Abudi, G. (2013). Managing communications effectively and efficiently. Paper presented at PMI® Global Congress 2013—North America, New Orleans, LA.

2. Anantatmula, V. S., & Thomas, M. (2008). Global projects: how to manage them successfully? Paper presented at PMI® Research Conference: Defining the Future of Project Management, Warsaw, Poland.

3. Anbari, F. T., Khilkhanova, E. V., Romanova, M. V., Ruggia, M., Tsay, H.-H., & Umpleby, S. A. (2009). Managing cross cultural differences in projects. Paper presented at PMI® Global Congress 2009—North America, Orlando, FL.

4. Exploring the communication breakdown in global virtual teams

5. Flynn, D. (2014, June 17). Managing a Team Across 5 Time Zones. Harvard Business Review. https://hbr.org/2014/06/managing-a-team-across-5-time-zones

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