Capturing the Context of Use to Inform System Design

Author:

Evenson Shelley1,Muller Michael2,Roth Emilie M.3

Affiliation:

1. Carnegie Mellon University

2. IBM Research

3. Roth Cognitive Engineering

Abstract

New system design often focuses on opportunities afforded by technology without careful analysis of the needs of the people and work involved. A strong consensus has been found across diverse design traditions regarding the need for in-depth analysis of the context of use to inform system design. Analysis of context of use encompasses identifying and characterizing the range of situations that can arise, the demands they impose, and the motivations and activities of the people involved. This paper presents three case studies in which context of use analysis was a key part of successful system design. The three case studies represent work-centered design, emerging from cognitive engineering and cognitive systems engineering; interaction design, emerging from industrial and communication design; and participatory design, emerging from the Scandinavian labor movement. The case studies highlight commonalities in experience and core tenets across traditions. They argue for the importance of incorporating context of use analyses as part of the systems engineering process and illustrate a variety of approaches for context of use analysis.

Publisher

SAGE Publications

Subject

Applied Psychology,Engineering (miscellaneous),Computer Science Applications,Human Factors and Ergonomics

Cited by 11 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3