Functional Models of Complex Human Performance: Application to the Assessment of Pilot Performance

Abstract

A method has been developed for formulating integrated models of complex human and machine performance. The functional models can be used to model human tasks, measure human performance, identify problem solving strategies, estimate human error probabilities, define training requirements, investigate accidents, and design decision aids for complex cognitive tasks. This paper summarizes the application of the functional modeling technique to the collection and analysis of data from an experiment designed to assess pilot performance while responding to malfunctions.