RECEIVING PUBLIC SERVICES THROUGH MOBILE APPLICATIONS IN THE REPUBLIC OF KAZAKHSTAN-Reference-Cited by-同舟云学术

RECEIVING PUBLIC SERVICES THROUGH MOBILE APPLICATIONS IN THE REPUBLIC OF KAZAKHSTAN

Published:2021-12-29 Issue:2 (51) Volume: Page:153-160
ISSN:2309-6977
Container-title:Vestnik of M. Kozybayev North Kazakhstan University
language:
Short-container-title:jour

Author:

Balabieva A.¹^ORCID,Akkozha A.¹^ORCID,Dautova D.¹^ORCID

Affiliation:

1. Astana IT University

Abstract

This article examines the interaction of citizens with government agencies when they receive public services through mobile applications. A comparative analysis of existing mobile applications for the availability of necessary functions for service recipients is carried out. The authors' position on the existing problems in obtaining public services independently is presented and ways to popularize the use of mobile applications among the population are proposed.

Publisher

Non-profit limited company "Manash Kozybayev North Kazakhstan University"

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