Affiliation:
1. Vasantdada Patil Pratishthan’s College of Engineering and Visual Arts, Sion, Mumbai, Maharashtra, India
Abstract
Chatbots are software and computer programs that are able to chat and react to human users in voice, written, and visuals. Chatbots are capable of being useful tools for people with physical and psychological healthcare. Those who are afraid to seek physical and mental health advice due to humiliation. There are number of studies that have been proved about using chatbots for physical and psychological healthcare, there is a need to systematically bring this concern together in order to provide both types of healthcare and users about the features of chatbots and their uses, and to inform future research about the main loopholes of the previous literature.