Revolutionizing User Engagement: Integrating Chatbot Technology for Real-Time Assistance and Interactive Dialogue in Human-Robot Interaction

Author:

Dr. Bobby Lukose 1,Dr. Jayanthila Devi 1

Affiliation:

1. Srinivas University, Mangaluru, Karnataka, India

Abstract

This research paper explores the integration of chatbot technology to revolutionize human-robot interaction, focusing on enhancing user engagement through real-time assistance and interactive dialogue. The study delves into the architecture, functionalities, and practical applications of chatbot integration in robots, aiming to optimize user experience and interaction dynamics. Advancements in artificial intelligence and robotics have led to the development of innovative applications, one of which is the integration of chatbot programs into robots for guiding and engaging in real-time conversations with users. This research article presents an in-depth exploration of a robot equipped with a chatbot program, designed to assist users in various tasks while maintaining interactive and responsive communication. The study discusses the architecture, functionality, and practical implications of such a system, highlighting its potential in enhancing user experience and addressing challenges in human-robot interactions.

Publisher

Naksh Solutions

Reference16 articles.

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3. Ahmad, Muhammad Adib, et al. "Design and development of an interactive humanoid robot for assisting elderly people in smart environments." Journal of Ambient Intelligence and Humanized Computing 12.10 (2021): 9813-9831.

4. Schwind, Valentin, et al. "A robot as a friend? How anthropomorphism impacts human-robot interaction." International Journal of Social Robotics 12.1 (2020): 205-220.

5. Kang, Yun, et al. "A Review on Chatbot Implementation in Customer Service." International Journal of Human–Computer Interaction 37.14 (2021): 1458-1472.

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