Effectiveness of Workplace Explainable Artificial Intelligence Chatbots Utilizing Extensible User Interface: Focusing on Mind Perception, Service Interest, and Job Efficacy

Author:

Park Yejin,Oh Changhoon

Funder

Yonsei University

Publisher

Digital Contents Society

Reference32 articles.

1. H. J. Wilson and P. R. Daugherty, “Collaborative Intelligence: Humans and AI are Joining Forces,” Harvard Business Review, July-August 2018.

2. Editorial Department of IRS Global. (2022). Trends in Explainable Artificial Intelligence (XAI) Technology and Market Prospects of the Data Industry [Internet]. Available: https://www.irsglobal.com/goods/85445.

3. From User-Centered to Adoption-Centered Design

4. M. P. Clemens, “The Three E’s of Explainability in Collaborative Computational Co-Creativity: Emotionality, Effectiveness, and Explicitness,” in Proceeding of the ICCBR Doctoral Consortium, pp. 4-9, July 2022. https://iccbr2022.loria.fr/files/2022/09/ICCBR_DC_Preliminary_Proceedings.pdf#page=4

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