CONSUMER EXPECTATIONS OF AGRITOURISM OFFERINGS

Abstract

Agritourism is a subject of growing interest among consumers, therefore, the key to the success of agritourism activities is to know the expectations and preferences of customers. The purpose of the study was to present the expectations of consumers of agritourism services, including the factors and elements of choosing this form of recreation, and what additional services and attractions would be most desirable. The empirical material was collected through desk research and a diagnostic survey using the CAWI technique. The surveys were conducted in March 2023 and the research sample consisted of 200 people. They showed that among the most important reasons for choosing an agritourism farm as a place to relax were the opportunity to spend more time with the family, the attractive price of services, and the possibility of taking advantage of the food offered by the host. On the other hand, respondents indicated a desire to rest in a peaceful environment and direct contact with nature as the main elements for choosing agritourism farms. In addition, the survey showed that the attractive price of the agritourism offer is a significant factor in encouraging people to take advantage of their stay on agritourism farms.