Quality management system practices and employee performance in logistics companies: Basis for continuous improvement plan

Author:

Gawat Adrian P

Publisher

Consortia Academia Publishing

Reference40 articles.

1. Abdallah, A. B., & Elamer, A. A. (2019). Teamwork and quality management practices: A literature review. Total Quality Management & Business Excellence, 30(7-8), 798-820.

2. Aboelmaged, M. (2017). The impact of employees' training on the quality of service. Total Quality Management & Business Excellence, 28(1-2), 58-73.

3. Ahmad, N., Shah, S. Z. A., Shah, S. A. A., & Qalati, S. A. (2020). The impact of organizational culture and teamwork on employee performance: Mediating role of employee engagement. Management Science Letters, 10(12), 2829-2840.

4. Ahmed, A. O., & Idris, A. A. (2020). Examining the relationship between soft total quality management (TQM) aspects and employees' job satisfaction in "ISO 9001" Sudanese oil companies. The TQM Journal, 33(1), 95-124. doi: 10.1108/TQM05-2019-0147.

5. CI changes from suggestion box to organisational learning: continuous improvement in Europe and Australia: Continuous Improvement in Europe and Australia;Boer;Routledge,2017

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